Haryana to digitalize the Gurugram RERA Complaint Redressal System


Nishka Srinivas Veluvali

Published On: January 18, 2022 at 12:00 IST

The Haryana Real Estate Regulatory Authority (HARERA) on Friday, 21 January 2022, declared that they had signed a Memorandum of Understanding (MoU) with Jupitice Justice Technologies Private Limited in order to completely digitalize the Gurugram RERA’s Complaint Redressal System.

Haryana will be the first – of – its – kind Digital RERA Court designed and established to make sure all the stakeholders would able to execute and perform all their duties online comfortably from home or office.

Haryana signed this MoU in the presence of Gurugram RERA Chairman, KK Khandelwal and Founder & CEO of Jupitice Justice Technologies Ramman Aggarwal.

As per the signed MoU Jupitice Technologies will design and build a Digital RERA Court and other technological expertise to HARERA to assist in dispute resolution and deliver justice on the Digital RERA Court.

And the HARERA will promote and make use of this Digital RERA Court to execute end – to – end proceedings for transparent and quicker dispute resolutions for the disputants and stakeholders involved in the process.

With the help of this platform, the user will be able to plead and execute entire proceedings as per the Quasi – Judicial Machinery, from filing disputes to decision making, all facilities in one platform.

“COVID-19 has speeded the adoption of digital technologies in the past couple of years. Gurugram RERA also needed a technology that could help us in speedy resolution of complaints without putting consumer’s lives at risk. We found that technology in the form of Jupitice. Jupitice introduced us with a potential solution in the form of Digital RERA Court. I am confident this Digital RERA Court will revolutionise the way complaints are being addressed in the Gurugram RERA and pave the way for other states to adopt such technologies”, HARERA Chairman stated.

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